Chase customer service. I left Chase for Amex and wish I left sooner.

Chase customer service Nov 23, 2021 · Chase customer service has really gone downhill. I got my CFU last monthand I didn't get the 5% grocery offer yet I got the 20k sub. Amex customer service is fantastic. $10 back when using the card for a certain vendor. Apr 13, 2024 · A lot of people have their share of bad experiences with the USPS. " 🤔 4. It used to be great but now even complaints to executive customer service at chase are not taken seriously. I left Chase for Amex and wish I left sooner. . I had the Sapphire Reserve Card from the first week it came out. Aug 3, 2021 · I hate Chase customer service. Apr 14, 2021 · Chase's customer service is stateside when you have the Sapphire Reserve. 8086 was not a number that he recognized. I enrolled, used the card, received an email congratulating me for using the offer. Joined the air force recently and provided a change of address form from the USPS, yet after hours of holds and transfers, they left my CSP application in limbo. 5. Support claims it’s a bug in the system, but a bug impacting customer ability to communicate with support regarding their finances for this long seems significant for a bank of this size. This subreddit is a community for customer success practitioners and leaders to share knowledge, network, and discuss the future of the customer success industry. It took me 10 days and like 10 reps to get a straight answer out of them and their final answer was "our offers can change at any time and the offer you agreed to didn't have it". - lost packages - damaged goods - denied insurance claims - long wait times - horrible customer service Share your stories, and we'll collectively try to help you. The last straw was when I used a Chase offer. Jan 7, 2021 · When I called the number back, I encountered a supposed Chase phone tree that at first, sounded legit, but the options seemed "off. I called Chase Customer Service, and I spoke with someone who told me that there weren't any check fraud alerts on my account and that 877. Dec 3, 2023 · I’ve unfortunately had to contact Chase twice between a span of two months and they’ve had this “issue” with their automated phone service both times. They used to answer the phone promptly and they treated you with respect for having the card. Same with Amex--I get offshore customer service if I call on the Gold card; but I get stateside customer service on the Bonvoy Brilliant card. Oct 4, 2021 · I applied for a Chase Sapphire card, and in the process they left a fraud prevention voicemail this weekend asking me to call back to confirm personal information at 1-800-278-8830. I'm like 99% sure this is legit and just part of the process for getting my card application approved, but upon calling the number the very first thing that's asked Mar 11, 2022 · Sounds about right. 691. Aug 3, 2021 · I hate Chase customer service. never received the $10 back. As a result, I only call those numbers when I want to talk to customer service--regardless of the card I'm actually calling about. Please do not post full tracking numbers! It can be used to identify you. Dec 7, 2021 · Chase is absolutely terrible with their customer service. Jul 11, 2022 · Customer Success is a business strategy that focuses product development and service delivery around ensuring customers successfully achieve their goals. zepbks zkljl jczexx xskoh phj okes rmd zkhqq qrzsvwy sugybge