Hue sync problems. reinstall the hue sync app and reenable blue tooth.

Hue sync problems 99 euros auf Deutsch 59 votes, 105 comments. true. Help & Questions About 6 months ago I set up a brand new Hue Sync Box and since that time it has worked flawlessly, especially using voice commands with my Amazon Alexa set-up. Thread starter Roboyto; Start date Nov 7, 2021; Tags hue reset router sync Roboyto Established Member. There is voice control with Alexa, Google Assistant, and Siri (through Siri Shortcuts, there’s no direct HomeKit compatibility with the Sync Box). The Hue Sync box is a very low quality product. Hope this helps somebody with the same issue. Looking for some help with my newly installed Hue Sync box. I have a Phillips Hue sync box and it was working fine when I used my Google Chromecast through it. I had an unrelated issue with my router last night and had to reset and restore router settings from a backup (just from the day before). This sync box is on a separate hue bridge with only a few lights, so this shouldn't be a bridge memory issue. What’s strange is this wasn’t/isn’t always the case. 3, 1. Thomas (Thomas Vos) May 28, 2021, 2:33pm 3. Was talking to the Hue support and they told me basically: „yes, it supports HDR and yes it supports 4K, but we don’t write anywhere that It should be working just using the cords supplied with the Series X and Sync Box. I don’t have any gaming consoles connected to this TV. What happens is then screen will cut out to black and lose video and sound for a few seconds before returning. Fixed an issue on 2023 TVs that showed two apps after downloading; Improved the design of the Automatic syncing setting; April 27, 2023 Philips Hue Sync desktop app 1. Series X going into Sync Box (HDMI 2). I have read sooo many posts about problems people have following their ‘upgrade’. If you delete a program file for another program Philips Hue is one of the most popular smart lighting systems, allowing users to remotely control their lights and change colors and brightness from their smartphone. Steps to reproduce the behavior: Start Hue Sync; Search for bridges; Hue Sync tells me to "Push" the Pairning button; Pressing the pairing button in diyhue web interface Hello, I got my Hue Sync Box a few weeks ago. Fortunately I was able to get my harmony to control inputs on the sync box and also fortunately I have only three source devices and only two support Dolby vision so I am able to use the hue sync box for source switching and not break my automation. In this configuration, Dolby Vision picture cuts in an out. Steps to Reproduce. Music mode works perfectly fine, I then tried syncing my lights to the screen, only this time I get, "your current desktop mode is not supported by this app, Please change your desktop Hue Sync issue - I have a really strange problem with my Hue Sync box when connected to my Sky Q UHD box. So one goes to your TV, and the other goes to the Hue box. How do I change the Zigbee channel in case of connectivity issues? To do that, open the Hue app, tap the setting symbol bottom right, go to “Bridge settings” and select Hue sync box connected to: ⁠• ⁠Apple TV 4k (latest model) ⁠• ⁠PS5 PS5 uses HDR10 and works out of the box. Though I have my syncbox plugged into an HDMI port directly, while my sound setup is using the ARC port. I recently bought a Hue Sync Box to work with: Philips Hue Gradient LED LightStrip 55" Philips Bridge 2021 Apple TV 4k (2nd Generation) Cable Matters [Ultra High Speed HDMI Certified] 48Gbps 8K I've tried almost every suggestion from Philips hue support. I have exchanged for new sync box and new hue play strip to weed those issues out. making sure the sync box and light strip plugged in separately. With the new generation of the Hue Play HDMI Sync Box, Philips Hue has therefore limited itself to a power supply unit with just one connection. Here are reset instructions from Hue Support: Factory reset the Hue Sync Box: Make sure the Sync Box has power before resetting it. I have had the box for 3 days now. January 2023 - 18:00 . The Hue Sync App (windows PC) has previously worked for my entertainment area in the kitchen. It did this flawlessly in the past until something happened about a May 9, 2023 Philips Hue Sync TV app 1. Besides these problems, you may also face issues with the provided Philips Hue Sync Box Teardown and Failure Analysis (Potential Fault found for no life/dead/no lights!) Hi all, I've noticed several users have been having issues with the Philips Hue Sync box, myself included. Hue Sync App is for free on PC, Hue Sync Box is required for regular TVs, which handles a few hdmi inputs as well as streaming services iirc. disable 5GHz on my router. Adding the Hue Bridge from the Home app using the HomeKit code on the sticker or from the Hue app directly now adds it as a Matter hub which has connectivity issues and lacks many features such as name and room sync and adaptive lighting. Rebooting all the AV devices as well as Bridge and Router didn’t work, nor did recreating the There are two ways to sync Hue lights with Netflix: you can either use the Philips Hue Play HDMI Sync Box with the Hue Sync mobile app or use your computer with the Hue Sync desktop app. I have Hue sync app 1. Here are the main reasons why your Philips Hue app might not connect: 🌐 Network-Related Problems. Bit expensive for the box tbh, my setup in the Again and again there are problems with the connection between the TV and the Hue system. Joined Dec 13, 2010 Question Hue Sync Box (Gen 1) + Fire TV 4k Max audio mode issue. Whenever they switch from a to b things start to fail. I can go into the Hue app and change colors, brightness, etc of the light strip when the Sync box is off. I even removed and reconnected the Sync Box from scratch to try to get it working. Everytime Hue Sync is syncing with Video and my monitor refresh rate is above 60Hz, games are not working (or will crash later during the game if I'm changing refresh rates after the game started). resolved all issues by creating a dedicated 2. The Window size cannot be increased/decreased and the bottom part is cut off, so you cannot see the (Start Light Sync) button. I have tried: I was really looking forward to My issue is when I plug something into one of the spare HDMI ports on the Hue Sync Box. Finally found some time to call Hue support, and they were not very helpful. I have Yes. Have tried 4 different brands of HDMI cables for all connections. Hue doesn't make color syncing light strips designed for monitor sized displays. Hue Sync can't "read" DV signals from Apple TV, only LLDV signal. Philips Hue bulbs have been voted among the best lights that provide your home with natural and beautiful blending lighting altogether. My setup is a Nvidia Shield TV Pro (2019) that's connected via HDMI to an AVR (Denon AVR-X2500H) whose first HDMI output connects to my TV (LG OLED65C8LLA) and the second one to my Hue Sync Box on HDMI port 2. Video and Sound are passed through without any problems. As with pretty much any device, the first thing that should I've tried almost every suggestion from Philips hue support. Turn on the Sync box, and the light strip Fortunately I was able to get my harmony to control inputs on the sync box and also fortunately I have only three source devices and only two support Dolby vision so I am able to use the hue sync box for source switching and not break my automation. factory reset the sync box and reconnected it I'm having the issue that when having hue sync on and playing netflix the lighting stays white and in Hue Sync it says: "Philips Hue Sync is trying to capture an application with potentially protected content. Fixed an issue where Siri Shortcuts didn't work in iOS 14 November 12, 2020. In this setup I don’t think there’s anyway to incorporate your Hue sync box. I use AudioQuest - Pearl 7. I have no issues playing Dolby Vision, or gaming at 4K/HDR/60Hz while the lights are syncing. I had issues with both this and smart speakers. 4ghz network, the whole sync and connection to the bridge is flawless. Simply connect the Hue Sync Box with your TV or other entertainment device using an HDMI cable. 4ghz OR 5ghz wifi network for these type of devices. Hello, I got my Hue Sync Box a few weeks ago. About two weeks ago Alexa has Anyone have problems with their Comcast/Xfinity Cable Box not working with the Hue Sync Box? App says lights are synching but the lights remin a low white color with no change. Any suggestions. Be careful to delete only Hue Sync stuff. I am trying to press the Sync Box button to I received my Hue Sync Box on Christmas and ran into the problem within five minutes: while watching TV (whether sync was enabled or not), the picture would turn to static after as little as five minutes. That way it doesn't matter so much about input lag on Hue as it'll just be the lights that lag, not your TV. There is no way to scroll down in the app either. This has been working fine for almost a year now. However, Hue users frequently encounter frustrating issues with lights showing as “unreachable” in the Hue app. There are some issues with building this that needs to be addressed. Sync your on-screen TV content to your Philips Hue smart lights for a fast, seamless display of colorful light that responds to and reflects what you watch or listen to. 0) on Windows to work and was hoping someone could help me. I’ve been trying to set up my sync for the past 3 days. Spegeli (Andreas) I have an LG CX TV connected to a Sonos Arc and a Philips Hue Play HDMI Sync Box that has a Roku Ultra 2020 connected to its port 4. Help & Questions Hi all I am struggling to get this sync box working consistently. After updating to 1. So basically, the lights will turn ON only when playing xbox games and apps and no lights on regular cable tv. Switch to borderless and it often allows both in tandem. 16. When the Roku is Hi, I'm facing the same issue with Hue Sync for Windows 10, the software does detect the emulated bridge and seems to be paired but it does not work further. 0 i began having issues where the sync video and sync game portions will not work however the hue music and scenes will. But, if your Hue bridge cannot connect to the Phillips Hue app, you will be unable to control the Hue lights in the home. Press and hold the power button on the Hue sync box. Added guidance for enabling local network access permission when connecting your Hue sync box and Hue Bridge after upgrading to iOS 14 October 30, 2020 Issues. Reply reply Yes it seems to be the issue then for me. But if anyone ever encountered that would love to hear how it was fixed If you have troubles connecting your HUE lights via Philips Hue Sync to your monitor when streaming Netflix, Amazon Prime, Disney or others, this EASY FIX pr Hue Sync Box Problems Help & Questions I want to share with you these couple pain in the ass problems which I hope that are now being solved Image flickering on ps4 pro. Up Next on Apple TV App Not Synching with Apple TV and Other Devices The biggest advantage of the Apple TV app now being on the desktop/laptop as of OS Catalina is the "UP NEXT" feature that catalogs where you are in each of your shows. All with HDMI cables. This sometimes happens once every few minutes but can be almost continuous also. TV 75QN91B +Soundbar Q930B - sound issues in TV 07-10-2023; Updated QN85B to firmware version 1503. Despite being connected to power, these unreachable lights fail to respond to commands I would start by going straight to the Hue Sync and seeing if the problems persist, and then go from there using the process of elimination. Hue Sync app Problem on Windows 11 . At the time, users reported that whenever Philips releases new updates for either the Hue Bridge or the Hue Sync app, the app will start disconnecting randomly from the bridge. Fixed an issue relating to losing connection to the Bridge Fixed an issue where the Hue sync box would still turn on even though Automatic mode was disabled General bug fixes and improvements October 29, 2021 Firmware version 1. I did this 48 hours ago and my issues disappeared about 99. Not sure if the Hue box has to detect a TV connected to it before it'll work though (you could test). Hue Sync Box and Alexa Issues . Strangely I could only add the PC it is running on, while I was on the 2. Philips Hue Play is a light bar that can be placed behind or beside your TV or computer screen. Nothing was changed, and the bridge connects with no issues to the Hue app on the phone. I tried searching recent posts on here, but got conflicting information regarding Apple TV 4K (2017) and Hue Sync Play with a LG C9 (2019) TV. Reworked the communication between the Hue sync box and the Hue Bridge to better support future features The biggest advantage of the Philips Hue HDMI Sync Box is the fact that it can be easily upgraded and you don’t need a new TV. Unintall enum34. Reworked the communication between the Hue sync box and the Hue Bridge to better support future features No issue with soundbar or surrounds without the sync box in the chain (no issue with them with Dolby Vision disabled either). Turns out it's the Hardware-accelerated GPU scheduling that's preventing hue app from syncing. I am having an issue with the Hue Sync Desktop app for Mac, version 1. Performance hasn’t been an issue for me, but Hue Sync does break Gsync in most cases if I don’t run in borderless or windowed. I can’t see any troubleshooting guides on the Hue website or elsewhere. I upgraded the HDMI cables to 8K Thankfully, other issues I had with the original Sync Box – mainly 4K issues with certain apps through Apple TV – are all sorted with those super-powerful HDMI 2. If I attach Google TV directly to my TV it works fine. Not everyone faces these issues, but most users face these common problems with Philips Hue HDMI Sync Box. I’ve used port 2/4 as I I have 2 Play Bars mounted to the TV and have been using the Hue Sync app for roughly 6 months without any issues. Thanks for reporting this issue. Then, using the Philips Hue Sync app, you can set the lights to automatically mimic the colours and the mood of what’s happening on reinstall the hue sync app and reenable blue tooth. The lights sync fine, but I’ve noticed that every around 30-60 seconds or so it appears that the input just completely drops in It should be working just using the cords supplied with the Series X and Sync Box. Added guidance for enabling local network access permission when connecting your Hue sync box and Hue Bridge after upgrading to iOS 14 October 30, 2020 Using the Hue Sync desktop app isn’t only for gaming: from watching your favorite streaming service to listening to the latest chart topper, you can pair your lights with whatever is happening on your computer. Why Philips Hue Sync Not Working? In recent times, we have noticed that there has been a sharp increase in the number of people taking to the boards and forum to vent about this issue. I’ve connected my Apple TV 4k (2021) to HDMI port 2 on the sync box. I’ve tried deleting and reinstalling the app on the Mac, and even deleting Fixed an issue where the Hue sync box would not detect some Entertainment areas; Changes to an Entertainment area now show up directly in the Hue Sync mobile app; Small bug fixes; May 12, 2021 Firmware version 1. Philips Hue changed their API in the latest bridge update for the gradient lightstrip which broke Hue Essentials. 7. I've used it on the PS4, Switch and Fire TV Stick all without issue. using port 2 and 4 (high bandwidth ports) purchasing premium certified hmdi cables. New TV’s. Here it is my setup: All devices are connected directly to the Hue Sync Box. unless it’s in port 2 or 4. Problem 1: Trouble With Updates. With the Hue app and the Sync app, the system can be configured very individually and precisely. This was pretty common with some users. Can add a hue button swtich to one to control across all 3. Archived post. Hue Sync Dolby Vision Issues Help & Questions New update is messing up the picture quality. I’ve been waiting for turn Dolby vision back in after leaving If your AVR has two outputs that may be a way to get the sync box and the splitter out of the signal path. Everything is working fine with the setup other than when using my Apple TV I have repeated audio dropout that lasts about 1-2 seconds. Hue sync app 1. I had an issue with my sync box at first then found out it was my HDMI cables. 3 Likes. Over the weekend I tried for the first time to use it with my Sky HD 1TB Box and the result went like this: The light sync How to connect a Hue Sync Box and still get audio from PS5 to HomePod? Show more Less. To get started, if you've followed all the steps in the 'Related Article', Use HDMI ARC or eARC with your Apple TV 4K (2nd generation) - Apple Support on using the HDMI eARC with your Apple TV 4K, check out the following Phillips Hue resource on How to connect your Hue Sync Box 59 votes, 105 comments. JabaTheSlut; Nov 5, 2024; Smart Home, Climate Control & Security; Replies 0 Views 136. This can happen during the night. A new product allows you to coordinate light with what you’re watching on screen. I have my SX connected to port 2 on the Sync box, with the HDMI that came with the console (which is an Ultra high speed one). I think 2022 and newer. 43. The only way I've gotten it to work is with Dr. It gets expensive but it is completely doable. Settings are not saved, lamps are not found or content is no longer synchronised correctly. Learn . Look for Hue Sync folders in locations such as C:\Users\*yourPC’sName*\AppData\Local C:\Users\*yourPC’sName*\AppData\Roaming C:\Program Files Delete those Hue Sync folders. Hue Sync Box (new HDMI) support: Power Toggle the Sync Box Switch to turn on and off (Start/Stop) light Syncing. Signe lamp. 8. Some of those 'smart' device handle a mixed SSID (wifi network) badly. Disconnect the power supply of the box from the electrical outlet directly (important to not just disconnect the power cable from the power supply or behind the sync box, the whole Power supply needs to be removed from the outlet or extension). Be advised that it might not work. rust smart-home home-assistant ambilight hue-sync ambilight-low-budget. The problem is the "confirm the connection" step in the Hue Sync app. The TV syncs 2 PlayBars. Common problems with Philips Hue include frequent connection loss with the sync box, TV screen going black, degradation of the picture quality with Dolby Vision, and so on. It unlocks the full potential of your Philips Hue system with automations, smart control, and much more. Enter the password for your Wi-Fi network when prompted. Select your Wi-Fi network and tap Connect. This all used to work perfectly ATV -> Sync Box 2 PS5 -> Sync Box 4 Sync Box -> Samsung 1 Hue Bridge 5-6m away. The lights work, as I can start them manually through the App. Hue supports HomeKit natively. Reworked the communication between the Hue sync box and the Hue Bridge to better support future features I almost returned my sync box and gradient. I have 3 hubs – Upstairs / Downstairs ( now full ) and outside. I had the exact same issue with my first one and I thought it must be defective. The video makes it way to the TV (and so does the audio) but the audio doesn’t get I received my Hue Sync Box on Christmas and ran into the problem within five minutes: while watching TV (whether sync was enabled or not), the picture would turn to static after as little Suddenly the lights in some rooms no longer switched on properly when I pressed the light switch. My sync box is still working in that i can change the input and the TV will change to the right HDMI but when i ask it to sync it then says connecting and connects but the light doesnt work. Hue Sync not recognizing streaming sites Help & Questions I used to not have any issues with doing hue syncing for video on my laptop but today, it isn’t working for any movies that I watch on either Disney+ or Netflix it does capture my other browsing as I navigate to these sites but the movie playback doesn’t sync my lights just Hue Sync App Not Connecting: Likely Issues and Fixes. It works well with the Hue module on Razer Synapse though. And the entire setup is located 3 inches from my Hue Bridge and wireless router, so I don't think the network is the issue. If you notice that your app is losing You completely misunderstood what I said. Use the Hue Sync mobile app and the Philips Hue Play HDMI Sync Box to get lights that dance, flash, dim, and brighten with the content on your TV screen. Doesn't happen all the time, but often enough to be annoying. So many settings but this is an on-going issue for everybody setting up the sync box. 17. In addition, the system can be controlled not only via app, but also by voice command or remote control. Sync Box going into my TV on a non-ARC port. 1. Over the weekend I tried for the first time to use it with my Sky HD 1TB Box and the result went like this: The light sync Have made tried all the ports on the Hue Sync Box, all have the same issue. Not sure if I should go ahead and purchase the Play Lights because I'm running older software. Then, using the Hue Sync app, you can sync and control all the lights with your device. Double-check settings such as HDMI input selection, video mode, and color settings to ensure they align with your setup and preferences. I've tried changing HDMI cables and buying new ones, reseting the system and still no luck You might have lower/zero input lag with a HDMI splitter. 9% However every once in a while there's a short blip in the audio/picture Hey everyone. Fabian 13 Comments on Philips Hue Sync TV App: From 5 January on Samsung Smart TVs Sync Box alternative costs 129. When I start the sync on the app, the lights go to minimum brightness (or off depending on if I have minimum brightness setting switched on or off) and do not sync. Turn off the Sync box, and the light strip on the back of the TV works normally as a light strip. Has anyone had this issue and how can I fix it? Archived post. Update: Hue team send me an older version of Hue Sync through Twitter, works without any problems. New comments cannot be posted and votes cannot be cast. I made several tests without luck, i was in contact with the hue support because i thought it was a problem with mine box, they sent me a new one but there is still that This only happened in games and as soon as I went into the menus or desktop it would sync correctly again. The Hue Syncfrom Philips is a smart lighting system that allows users to create a unique lighting experience in their houses. 4. Second option and the one I’d probably go for in your situation if the eARC solution doesn’t work is to just plug the PS5 into the receiver, you’ll have no audio sync issues and no problems selecting uncompressed audio if you wish. Signify cs resolved my issue by sending me a coupon to re-purchase the app for free. However it now stuck in the 'Searching for Bridge' mode The boxes are greyed over so no way to stop it or to try to reconnect to bridge. Hue Sync box and Apple TV Dolby Vision content May 9, 2023 Philips Hue Sync TV app 1. A gradient lightstrip, a bridge and a sync box. I had to re-arrange my setup to not have the chromecast directly in the sync box, but now I'm experiencing sync issues and automatic detection does not work so well, so this is not a good solution. One Connect Connection Out to TV. My cable box and my Xbox are plugged into the sync box in port 2 and 4, and the Sonos beam was hooked up via eARC and an HDMI cable. Fixed an issue in which the Hue Sync desktop app would crash when Razer is deactivated and computer enters sleep mode. Find more, search less A program to sync the image on your monitor with a Home Assistant RGB Light à la Philips Hue Sync. When the Roku is The Philips Hue smart lighting system is one of the most popular smart lighting solutions in the market. All other Hue products throughout my apartment operate on the same network, and all other perform flawlessly, so I have to assume it is the Sync itself, or some other component hardwired into that system. Place it next to your gaming The app will immediately begin searching for a Hue sync box. I have an LG CX TV connected to a Sonos Arc and a Philips Hue Play HDMI Sync Box that has a Roku Ultra 2020 connected to its port 4. Apparently, an improved model is in the New TV’s. It lost purchase authorization and restoring the purchase failed. For the record the issue fixed itself. If you delete a program file for another program Fixed an issue where the Hue sync box would not detect some Entertainment areas; Changes to an Entertainment area now show up directly in the Hue Sync mobile app; Small bug fixes; May 12, 2021 Firmware version 1. Can anybody else test theirs to confirm whether this is a software issue (bad firmware update perhaps?). Problem 1: Trouble With Updates; Solution: Rollback Your Version; Problem 2: Old Versions Won’t Work Anymore; Solution: Delete the “Cache” Stored on the I’ve been trying to set up my sync for the past 3 days. Ive tried this on my digital box The Play Gradient Lightstrip with the same connection only came onto the market a year later and requires with up to 20 watts so much power that it should not be connected together with the Sync Box. I also tried to install the program on my desktop in another room and the lights will sync. Collaborate outside of code Code Search . purchasing premium certified hmdi I am struggling to get it to sync for more than 5 minutes at a time, and I wondered if there are any common issues that I need to check before I contact Signify. First I try to connect my Apple TV and it showed an image for a few seconds and then it never came back. Hue sync box turns tv on / off randomly. Soundbar connected to the TV’s ARC port. Show more every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed I had an issue where my Sonos system (beam connected via ARC HDMI) would only output audio for my AppleTV. I have an Xbox hooked up to the Sync Box that works no problems. When I try to run Google TV through the sync box my tv (Samsung 4k) screen flashes on and off continously about every two seconds. I think Hue will be slow to develop Home. Tried installing the Hue Sync App on my Laptop yesterday (Windows 10). Using the Hue Sync desktop app isn’t only for gaming: from watching your favorite streaming service to listening to the latest chart topper, you can pair your lights with whatever is happening on your computer. 5. This will show you files left behind by the Hue Sync App you just uninstalled. No issue with soundbar or surrounds without the sync box in the chain (no issue with them with Dolby Vision disabled either). Encountering problems with your Hue Sync Box connecting to the bridge? This troubleshooting guide provides step-by-step solutions to help you resolve connect This will show you files left behind by the Hue Sync App you just uninstalled. It did this flawlessly in the past until something happened about a My setup is very basic. Outdoor lights. Set the mood. Show more every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed May 9, 2023 Philips Hue Sync TV app 1. Try giving the Sync App a restart. any ideas on how I can completely reset hue in Troubleshooting Tips If you are Not Able to Sync Philips Hue Lights with Your TV. 1. I have since solved the issue. Hello, please put me out of my misery and solve my issue I returned from holiday to find my gradient strip now only works manually via the hue app. While I am on the 2. 19. I found no solution to this on Google so I figured it on my own. It comes with the Philips Hue Bridge links to lights and other accessories and serves as a processor for the Hue lights. Exclusive fullscreen in almost all cases, the hue sync overrides Gsync and the two won’t work together. My consoles' audio would only play through the TV speakers. It can allow close blinds and turn on TVs as it operates as a hue switch. Many of you are even saying that you can’t connect it up to any other device in the home. . I recently purchased a Google TV attachment. 4 Play lights and a Bloom linked to the entertainment area. How do I change the Zigbee channel in case of connectivity issues? To do that, open the Hue app, tap the setting symbol bottom right, go to “Bridge settings” and select May 9, 2023 Philips Hue Sync TV app 1. The lights are syncing properly but in the hue sync app, it's just stuck on connecting. Something to keep in mind. HDMI 4K between them faking a Sony EDID so the Apple TV thinks it is connecting to a Sony TV which only does LLDV, then it PS5 works through sync box with 4K 60hz and HDR. I am having some issues with the App window itself. The system is composed of two standalone units, which are an app and a physic Hue Sync App Not Connecting: Likely Issues and Fixes. Top picks for your gaming setup. To sync your Hue lights with your gaming, a Hue Bridge is required. I don’t have an Atmos sound bar. January 2023 - 23:00 . Yesterday and this morning, everything seemed to be working fine, running dolby vision 4K, atmos Can you remove the Hue Sync App In your phones Wi-Fi settings, forget/delete your network name In your phones Bluetooth connected device list, check if you see the Sync Box, if you do delete it. For the best experience, as the name suggests, it does need some DIY. 0. I’ve tried a factory reset as well as reinstalling the Hue app. HDMI OUT from Sync Box to One Connect HDMI IN # 1. Reset the Sync Box. When you turn on 120Hz they go to 1080p/120Hz or 1440p/120Hz. Apple TV 4K, tvOS 15 Posted on Jan 3, 2022 6:01 PM Me too (58 Would recommend accessing the Apple Feedback app and reporting the issue. Help & Questions Hi all, I've scoured Reddit and google for all possible solutions, spent hours resetting and trying new things, and I still can't get my Sync Box to connect to a mobile device. Make sure to get rid of possible sync issues by restarting your devices. The picture may or may not return. J. JabaTheSlut. Recently got the PS5 and tried hooking it up through my Hue Sync box - unfortunately the PS5 says that the Hue Sync box (the connected device) does not support 4K 60Hz and HDR. I have a hue sync box, 2 hue bars, connected between my LG GX and my apple tv 4k, switch, and my xbox. I’ve tried every configuration I can think of and I either 1) can’t enable Dolby vision on the Apple TV or 2) I can and it severely degrades the image quality. Then the sync box to the tv. Plan and track work Code Review. If you don't already have Hue, and want to color sync for a monitor sized display, look into other solutions before looking at Hue. I ran into this same issue. Sync with media. 4 ghz netwok (which is not ideal, because of the range to the router). Explore Bridge. After RMA, the second box caused flickering and connection loss as well. However, when in sync, and I want to change settings, I often find that the Hue Sync App cannot find the Hue Sync Box, or it shows ‘connecting’ for 10 mins plus, before I finally have to kill off the app and relaunch. 1 options. I have only had one Sync App issue. Nov 5, 2024. Note that many Hue users also experience ARC issues with the sync box so it may not be a ATV issue, especially if I just fixed my issue by restarting the Apple TV 4K within the settings app. Sound popping occurs regardless of content playing or not. Sonos Arc is connected via eARC on the LG TV HDMI port 2. ( factory-reset of the Hue Sync box (the method with the front button only resets the Wi-Fi credentials): remove power, hold button Issues. Thank goodness for Best Buy’s new 60 day return policy for the total tech members because it takes at least 15 days to notice the real issue is from the sync box (my Sony A80k was also brand new at time of sync box purchase). A reset of sync And the entire setup is located 3 inches from my Hue Bridge and wireless router, so I don't think the network is the issue. Hue sync issues . Tall and slender, these floor and table lamps wash the wall with colorful light. Ive tried this on my digital box Check here to see the status of Philips Hue services, including the Hue cloud and partners such as Google Assistant and Amazon Alexa. The issue is, my Hue app gets stuck on “Identifying Hue sync box” screen for prolonged amounts of time to no avail. However delay and sync depend on multiple factors such as network delay, reception etc etc. Just like any other devices, we cannot ignore that sometimes thing don’t always go smoothly and there maybe a little issue here and there, common Hue issues are around connecting bulbs and loss of connection with the bridge. I The Apple TV turns on, but the TV and Sync Box don't I have to grab a separate remote for the TV and use the App for the Sync Box. I am working on a fix. The important answers about the Philips Hue Sync TV app 5. I have tried- unplugging the sync box for 20 seconds and holding the button when you plug it back in, restarting everything, cleaning up the bridge, deleting the sync from my system and Turns out it's the Hardware-accelerated GPU scheduling that's preventing hue app from syncing. It is not a deal breaker, though. I got my Sync Box back in May and after a couple of firmware updates, bugs and glitches have been squashed, but it is not fully working with my TV set. It took a long time for them to understand the issue, and the proposed troubleshooting options ranged from stuff I'd already tried (using ports 2 and 4, enabling dolby vision enhanced compatibility) to options that are not long term solutions (like lowering the source resolution to 1080p and disabling HDR). There’s more smart lighting to love from Philips Hue. 4. Is Philips Hue Sync not working? down or has issues? HUE SYNC MAKES YOUR GAME CRASH ON STARTUP. Here are some troubleshooting tips if you’re having problems getting your TV to sync properly: Ensure your TV, Hue Bridge, and lights are all connected to the same WiFi network. The lights are controllable without any issues using the Hue Bridge. if you turn on that option, picture quality will be “degraded”. TL;DR Issue: Hue Sync Box was working after initial setup, now connects but does not change lights colors. Phillips has pretty helpful support but ultimately all these problems stem from the devs. Hue Sync Windows 10 Issues . I hooked up the lights and sync box and went to test Using the Hue Sync desktop app isn’t only for gaming: from watching your favorite streaming service to listening to the latest chart topper, you can pair your lights with whatever is happening on your computer. Besides listing the problems, I’ll be explaining how you can overcome them by following simple potential solutions. How it works; Features; Get started; Works with; This page will be updated with information in the rare event there are issues with a Hue Sync Box Problems Help & Questions I want to share with you these couple pain in the ass problems which I hope that are now being solved Image flickering on ps4 pro. The first day I got it, it was very slow to connect to my phone and was causing some problems. With the Philips Hue Play Gradient Lightstrip, which is available in three different sizes for TVs from 50 to 75 inches, you can easily imitate an Ambilight effect and reinstall the hue sync app and reenable blue tooth. I've been using Hue Sync for years now with zero problems. I have a 77” LG OLED tv, a Sonos beam and purchased a 75” gradient strip and a hue sync box for behind the tv. . 1 (optical), an ATV 4K and a Hue HDMI Sync box. 2-Ch. I only use the Sync Box to work with two devices, my cable box on input 1 and my Apple TV on input 2. Open comment sort options I'm trying to get my Hue Sync Box to work with Dolby Vision, but so far I have been unsuccessful. 3. Router Settings: Misconfigured router settings can prevent the Hue Bridge Read the FAQ to find common Issues, Problems and Solutions based on our and User experience. Hey everyone, having an issue with my video picture on any devices connected to Hue Sync. LG TVs tell Apple TV to send DV signals only and the Hue Sync can't interpret it when put between the two. But if anyone ever encountered that would love to hear how it was fixed The lights are syncing properly but in the hue sync app, it's just stuck on connecting. I am unable to pair the windows Hue Sync programm with my diyHue. Help & Questions Hi everyone, I've started to have this problem few months ago, basically when I turn on either the playstation (previously was the ps4 pro now the ps5) or the Apple TV, the tv and the sync box turns on which is perfectly fine, but the tv don't get the correct input format, for Hue Sync Box problems . I would also recommend turning off “Dolby Vision” in the X1 settings and seeing if that helps. Sucked it up and bought an iPhone 6 on eBay that I've used to use for the sole purpose of working with the Hue sync setup, that ultimately worked. then sync box input 2, then Sony A8F. The Hue app marks the lights as "syncing" when syncing is enabled, and when I turn off the sync I can completely control all my lights via the Hue App and HomeKit. app would be great. Manage code changes Discussions. There are plenty of other manufacturers that do, such as Corsair. Share Sort by: Best. If your AVR has two outputs that may be a way to get the sync box and the splitter out of the signal path. 5' 4K-8K-10K HDMI cables connecting between apple tv and Sync, Sync to receiver, then receiver to TV. Reworked the communication between the Hue sync box and the Hue Bridge to better support future features Hello, I’m testing your awesome bridge emulator 🙂 It works nice after digging some post there and on github. Reworked the communication between the Hue sync box and the Hue Bridge to better support future features I just got the Hue Sync box and I am struggling to get it syncing with the Apple TV 4K. No updates and I’m unsure why it happened. I’ve tried many things. Learn. Reworked the communication between the Hue sync box and the Hue Bridge to better support future features Fixed an issue relating to losing connection to the Bridge; Fixed an issue where the Hue sync box would still turn on even though Automatic mode was disabled; General bug fixes and improvements; If you are interested in the Hue Sync Box and flirting with a purchase, I would recommend a little patience. The basic function fro the iOS Hue Sync. Encountering issues with your Hue Sync Box failing to connect to your Wi-Fi network? Don't worry! In this video, we'll walk you through step-by-step troubles I just bought my first Hue setup. Cables, settings, and putting the sync box on feet to Up Next on Apple TV App Not Synching with Apple TV and Other Devices The biggest advantage of the Apple TV app now being on the desktop/laptop as of OS Catalina is the "UP NEXT" feature that catalogs where you are in each of your shows. Various bug fixes and stability improvements November 20, 2020. Do the following: I had problems with dolby vision and Hue Sync. Does the diyHue Gradient Light strip work with the Hue Sync Box? Reply. 3. My WLED bulbs sync to The Apple TV turns on, but the TV and Sync Box don't I have to grab a separate remote for the TV and use the App for the Sync Box. I miss the ability to use the Sync App to adjust the sync source/status/intensity and there is no music sync option. To make it simple, we’ve created two step-by-step guides to using Hue Sync with Netflix, whether you’re using the new sync box or your computer. Wi-Fi Interference: If you have multiple devices connected to your Wi-Fi (like phones, laptops, and smart TVs), your network may get overloaded, making it hard for the Hue app to connect. Hue LED Strip color syncing and control for PC. Initially, the Sync only worked with HDR10, so DV might still have some issues. I have an LG TV (55NANO756PA), LG Soundbar (DSP8YA), latest gen Apple TV, and an Xbox. Then prior to swapping the cable from the Sync Box to my TV I used the cable supplied with the Sync Box (which is an High speed one). Bit expensive for the box tbh, my setup in the Hi all, I can't get the Hue Sync (v 1. I’ve hooked up my Apple TV and TiVo edge to the hue sync box. I've messed with the CEC settings (Apple TV, Sync Box, and the TV itself) and everything seems like it should be working fine. Help & Questions So I'm trying to watch movies with my girlfriend and want to make it more immersive with the hue lights. This is what I have experienced so far: General Behavior: What ever device I am using, the Sync Box will not sync the lights immediately. Most games don't run at 2160p/120Hz anyway. Updated Nov 17, 2021; Rust I have a Hue Sync Box connected to my TV (obviously) I have 3 x Hue Play Bars and a gradient light strip. Yesterday I bought a couple of hue play lightbars and downloaded the hue sync desktop app. diyHue says The best solution for troubleshooting Hue lights isn't nuking your system and starting fresh, it's turning to the myriad of excellent third-party Hue apps on the market to dig in deep. Hey there RxC2k14, Thanks for reaching out to the Apple Support Communities. All HDMI are under 6ft long. I have the new gen Apple TV 4K(2021), Hue Sync, Sony - 725W 5. Just found this thread, having similar issue, but not exactly the same The best solution for troubleshooting Hue lights isn't nuking your system and starting fresh, it's turning to the myriad of excellent third-party Hue apps on the market to dig in deep. If you have troubles connecting your HUE lights via Philips Hue Sync to your monitor when streaming Netflix, Amazon Prime, Disney or others, this EASY FIX pr I managed to sync my bridge with icue and my rooms showed up Since them I have updated my rooms and deleted some in my Philips Hue app, but Icue is still showing the old configurationI've tried going through the setup wizard again and toggling hue on and off in icue but still not showing my new configurations . I currently have my Sky Q DVR and PS4 connected through the sync box to my LG TV. I only I use hue now though Apple Homekit which allow the use of multiple hubs without issue. From what I understand, the Hue Sync box only does HDMI 2. Dimmer In the hue sync app I deactivated "HDMI inactive for 20 min" and the auto input switching as you suggested. But it's a start :) Reply reply After using two different Android phones and an older iPhone I could not get it to work. It works fine with HDR10+ (and every other version of HDR) and works fine with Every time I launch the app on my Samsung S90C 2023, it loads forever until it displays the message "Something went wrong". Hue sync box immediately synced on its own somehow. In the sync app I've turned on the CEC power detection and the auto input switch when devices power on. The sync box also seems to be 3x as finicky about hdmi cables as anything else in my system. Sound is having gaps every few seconds, and every minute or so the whole image goes blank. This feature does not sync across multiple devices. On my PC with Hue sync work everything fine What is the problem guys?! 1 Like. I have a sonos playbar as well as two hue plays behind the tv. Only after several attempts did the Hue wall switch module respond. I have been changing the video options and yesterday managed to get it working with 4K HDR Chroma 4:2:0 And I have tried HDMI inputs 2 and 4. The Hue system was the first really Hello, I’ve been having a problem with the HUE synchronization for a few days. Fixed an issue where the Hue sync box wouldn’t reconnect when switching between Hue Bridges; General bug fixes What I found was that any time the Sync box is on, the light strip on the back of the TV is off. What Do The Lights On The Hue Sync Box Mean? Upon a closer inspection of the Hue Sync Box, you will notice a small LED light on its side. Hue sync box issue since router reset. The Philips Hue Sync TV app can analyse the picture of your TV in real time and light up up to ten Philips Hue lights in a Hue Entertainment area to match the screen content. I am using HDMI 2 on the hue sync. When watching certain HD channels such as Channel 4 HD the screen will go blank followed by the rotating hue sync wheel on screen then video returns. Note: this did stop the flicker for me, but SOMETIMES in dark areas of the screen, my hue lights go green for some reason. Cables, settings, and putting the sync box on feet to No issues here either with CEC. The Switch and the SkyQ Box works fine, the problems are with the ps4 and the appletv. This all works fine. Make sure you have configured the device correctly using the Hue Sync app or Hue Sync desktop software. app integration for the Hi all. I did need to upgrade my HDMI cable when I first connected to the Sync box, but once that was done, it’s worked really well. Others are having issues connecting it to your Apple devices, in Hey everyone, having an issue with my video picture on any devices connected to Hue Sync. Brighter Philips Hue bulbs: How Hey, So my Problem is when i Plug it This way: PS4 -> Soundbar -> Sync Box -> TV It has Problems to get the source, the screen is flickering. I have an LG C2 with a Sonos 5. The only thing you lose by not having the sync box connected to the TV is auto sync, though there are ways around that too. Only quirk I have found on my Sony X950G(and it might be a Sony thing), is that when I have more than four inputs connected, the CEC has issues. It only flashes when going I had that issue, Hue Sync Box only supports Dolby Vision in passthrough but not with light sync, and yes. Reply reply Philips Hue Sync Box Not showing image on Apple TV I just purchased a Philips hue sync box and I’ve been having issues. I'm playing God of War uncapped higher than 60fps, and it has no problem syncing - haven't had an issue with other games either, even on extreme sync. For sync box 8K: Follow the instructions to scan the QR code on the sync box. When one is found, tap Continue. Tried with Hue Essentials on Windows but it just crashes at entertainment zone setup. 9 and now LOCAL DIMMING STOPPED WORKING!!! BACKLIGHT BLEEDING EVERYWHERE!! PLEASE HELP! in TV 13-06-2023; Samsung 75" QN90B missing Hue Sync TV App in TV 16-02-2023; Philips sync app in TV 10-01-2023 I recently purchased a new tv (Samsung S95C OLED) and Hue gradient light strips for the tv. The screen would go black at times and there When I add the hue sync box to the mix, Dolby vision fails. See all. I am able to use Dolby Vision setup from Apple TV and Hue Sync. I would like to use Hue Sync with 2 Hue Light and 2 Yeelight but unfortunately when I start syncing button, after few sec, it cancel syncing I tried with 1. Hue Sync started crashing when i switched to an LG OLED monitor at 4k Firmware update fixes problems with Friends of Hue switches Software version 1967054020 for the Hue Bridge 25. The app will immediately begin searching for a Hue sync box. Configuration Errors: Incorrect configuration settings can also lead to issues with the Hue Sync Box. All 3 added to homkit without issue and operate as one. pip uninstall -y enum34 You need to use pip 18. I myself use a matrix to feed the TV and the sync box. I've tried rebooting You can factory reset the sync box by unplugging it, holding down the button, reconnecting the power while holding button, and waiting 20 seconds for the sync box to issue a full factory reset. AppleTV supports Dolby Vision, and ofc we want to have it with light sync, without downgrading to "normal" HDR. I have a Hue Sync Box connected to my TV (obviously) I have 3 x Hue Play Bars and a gradient light strip. As a workaround it turned off the option in hue sync then plan on turning it on only when I am actually using sync. Contribute to eb3095/hue-sync development by creating an account on GitHub. May 9, 2023 Philips Hue Sync TV app 1. My WLED stops syncing with Hue lights after the Philips TV started using it in the entertainment zone. The picture will periodically go black and flash. The Philips Ambilight TV is also paired with the bridge. I’ve recently bought the Hue Play Sync Box and the Play Gradient Lightstrip for my LG A1 TV. Fixed an issue where the Hue sync box would not detect some Entertainment areas; Changes to an Entertainment area now show up directly in the Hue Sync mobile app; Small bug fixes; May 12, 2021 Firmware version 1. Turn on the Apple TV: TV turns on, sync box turns on and select the correct input, then PS4 turns on and take over the input! Yes, unfortunately. Difficulties are encountered with devices that do not switch off automatically via Encountering issues with your Hue Sync Box failing to connect to your Wi-Fi network? Don't worry! In this video, we'll walk you through step-by-step troubles I have the new Apple TV 2022 and the Hue Sync Box and I can't get it to work with Dolby Vision. Updated Nov 17, 2021; Rust Hue Sync Box PS5, PS4 or AppleTV HDR issue . I just fixed my issue by restarting the Apple TV 4K within the settings app. The Programm does find the diyhue bridge and starts a pairing attemp but it wont work. Sync Box Losing Signal & TV Screen Probably the biggest problem of the HDMI Sync Box is the automatic channel change. I wasn't using apple TV but trying to send 4K HDR with Dolby Atmos was the problem. I spent a lot of time thinking it had something to do with the Sync Box but after sifting through countless community threads I arrived at a quick fix - unplug the TV for a minute Hue Sync Box connection problems . I now use a 3rd party app for music. The Hue system was the first really polished off-the-shelf consumer smart lighting system to Unless you want/need non-hue lights to be added to your hue bridge, or you’re planning to add your hue bridge to another ecosystem with Matter as well as to HomeKit, there are no other benefits or reasons to make the change. Hi-Res 4K Receiver(2018) and Sony X900H(2020). After that, give it some hours, especially if your devices aren’t in the same network. The first few days it worked perfectly fine, but now the app shows “Searching for bridge”. I did notice this freezing effect before by myself and I don't need auto switching How to Fix Issues on Philips Hue Lights - Common problems people face when using different types of Hue bulbs and how to resolve them. I've tried deleting and reinstalling, unplugging the hub for 10 minutes. 1, deleted folder from appdata, but I cant make it works. I've torn down the unit which a few people have been requesting and seem to have diagnosed the issue relating to no start/no lights/dead Hi there! I’m currently having issues finding the ideal way to connect the Hue Play Sync box with my setup at home. I was in the same exact situation - I deleted my syncbox from the sync app, and after conducting a factory reset on the hue sync box (unplug for 30 seconds, plug back in while holding the syncbox front button for several seconds until purple light blinks), then setting the syncbox up as a new syncbox - it corrected all the issues i was having. If you have issues, check your HDMI cable and make sure to use port 2 or 4 on the sync box. Try restarting the Hue Bridge if the sync seems to stop working. You just lose 120hz but I'm playing God of War uncapped higher than 60fps, and it has no problem syncing - haven't had an issue with other games either, even on extreme sync. Hue sync box loses connection after couple minutes and it goes off. Now all of a sudden not anymore. 2. It's on by default if you have win11. So far I was able to fix the problem by just connecting the HUE HDMI sync box the the xbox and not directly to the TV. 10. Get support" Like it's just lights so I don't know why "protected content" is even an issue. Everything on my local network is functioning fine, exactly as before, other than that the Hue sync app on my Win10 machine is not able to locate the Make sure to get rid of possible sync issues by restarting your devices. The LED should show purple as a sign of a Here are the top 4 common problems with Philips Hue Play HDMI Sync Box. Help & Questions Hello everyone. I have no problems with Dolby Vision, HDR, etc. pslhsmn cbzwx ttis kacvb pev ynpn aiphr rnjdt nlqbfs nmwtr